At mycuci1, your privacy is not merely a legal obligation — it is our core commitment. We ensure that every piece of personal data you entrust to us is handled with the highest level of encryption, stored securely, and never misused. This page clearly explains how your information is collected, used, and protected.
All data transmitted between your device and mycuci1 servers is protected with industry-standard 256-bit SSL encryption, ensuring your sensitive information cannot be stolen or intercepted.
Member personal data is stored on servers protected by multi-layered firewalls and strict access control systems. Only authorised staff may access relevant data.
You have full control over your personal information . Through your account settings, you can view, update, or request deletion of your data at any time.
Mycuci1 has never and will never sell, rent, or share your personal information with third parties for marketing purposes without your explicit consent.
Our Privacy Policy complies with applicable data protection legislation, including Malaysia's Personal Data Protection Act 2010 (PDPA) and relevant international standards.
The mycuci1 support team is available at all times to assist with any queries regarding your data privacy. Contact us via in-platform live chat for an immediate response.
This Privacy Policy transparently and comprehensively describes mycuci1's data handling practices. By registering or using the mycuci1 platform, you agree to the collection and use of information as described in this document. Please read carefully before using our services.
Mycuci1 collects various types of information to enable us to provide a secure, seamless, and personalised experience for every member. The information we collect falls into two main categories — information you provide directly and information collected automatically while you use the platform.
Information you provide directly:
Information collected automatically:
All information collected has a clear and legitimate purpose. We do not collect data beyond what is required for platform operations and applicable legal compliance.
Mycuci1 uses the information collected solely for legitimate purposes related to delivering platform services to you. Below is a brief overview of how your data is used:
| Purpose of Use | Data Type | Legal Basis |
|---|---|---|
| Account management | Name, email, phone number | Contract performance |
| KYC Verification | Identity documents | Legal obligation |
| Payment processing | Bank & account information | Contract performance |
| Fraud prevention | IP address, activity logs | Legitimate interest |
| Customer Support | All related data | Contract performance |
| Marketing (with consent) | Email, phone number | User consent |
Mycuci1 does not use your data to make automated decisions that significantly affect you without human intervention. Any profiling carried out is solely to improve the user experience and platform security, not for the purposes of discrimination or denial of service.
From time to time, we may contact you with information about promotions, exclusive offers, or platform updates via email or in-app notifications. You may unsubscribe from these marketing communications at any time through your account settings or by contacting our support team.
Mycuci1 does not sell, rent, or disclose your personal information to third parties for their own commercial purposes. However, there are limited circumstances where we need to share your data to ensure the platform operates properly and meets legal requirements:
All third parties with access to mycuci1 user data are bound by strict confidentiality agreements and must adhere to data protection standards equivalent to our own. They are only permitted to use that data for the specific purposes that have been agreed upon.
Mycuci1 does not share your personal information with advertising networks, data brokers, or third-party marketing companies without your explicit consent.
Protecting the personal data of mycuci1 members is our highest priority. We continuously invest in industry-grade security infrastructure to ensure your information is always shielded from cyber threats, unauthorised access and data breaches.
While we take all reasonable precautions, no security system is entirely foolproof. You also play an important role in protecting your account by using a strong password, not sharing your login credentials, and enabling two-factor authentication.
If you suspect unauthorised access to your mycuci1 account, please contact our support team immediately via in-platform live chat. We will take prompt action to secure your account.
Mycuci1 uses cookies and similar tracking technologies to enhance the user experience, ensure platform security, and help us understand how members use our services. Cookies are small text files stored on your device when you visit our platform.
Types of cookies we use:
You can manage your cookie settings through your web browser settings. However, disabling certain cookies may affect the functionality and user experience of the mycuci1 platform. We recommend allowing at least essential cookies to ensure the platform operates properly.
As a mycuci1 member, you have rights protected under applicable data protection laws. mycuci1 fully respects these rights and provides straightforward mechanisms for you to exercise them.
You have the right to request a copy of all personal information we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete information in your records.
In certain circumstances, you may request the deletion of your personal data, subject to our legal obligations.
You may object to the processing of your data for direct marketing purposes at any time without providing a reason.
You have the right to receive your personal data in a machine-readable format for transfer to another service provider.
You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.
To exercise any of the rights above, please contact the mycuci1 customer support team via live chat on the platform. We will process your request within the timeframe required by applicable law and will not charge any fee for reasonable requests.
Mycuci1 retains your personal information for as long as necessary to fulfil the purposes stated in this Privacy Policy, unless a longer retention period is required or permitted by law. Our core principle is to never store data longer than necessary.
Once the designated retention period has expired, your data will be securely deleted or anonymised so that it can no longer be personally associated with you. The deletion process is carried out in accordance with industry-standard procedures to ensure data cannot be recovered.
The mycuci1 platform may contain links to third-party websites or services in certain contexts, such as game providers or payment partners. Please note that the mycuci1 Privacy Policy applies to our platform only.
Once you leave the mycuci1 platform and access a third-party website, that website's own privacy policy will apply. mycuci1 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of every website you visit.
Third-party game providers operating within the mycuci1 platform may collect certain technical data to enable games to function. This data is handled in accordance with the data protection agreements we establish with them.
The mycuci1 platform is exclusively for individuals aged 18 and above. We do not knowingly collect, process or store any personal information from individuals under the age of 18.
If you believe someone under the age of 18 has registered a mycuci1 account or provided us with personal information, please notify our support team immediately. We will take swift steps to verify and delete all related information and close the account.
Mycuci1 employs multiple age verification mechanisms during the registration process, including identity document checks as part of the KYC process, to ensure the platform is not accessed by underage individuals.
Mycuci1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or improvements in how we handle data. All changes will be published on this page along with a new effective date.
For significant and material changes to how we process your personal data , we will provide advance notice via your registered email or in-platform notification at least 14 days before the changes take effect. Continued use of the mycuci1 platform after the effective date of such changes constitutes your acceptance of the amended Privacy Policy.
We encourage you to review this page periodically to stay informed about how we protect your information. The date of the most recent update is always displayed at the top of this page for your reference.
The latest version of this Privacy Policy takes effect from 1 January 2026 and supersedes all previous versions. In the event of any conflict between a translated version and the original, the original Bahasa Melayu version shall prevail.
If you have any questions, concerns or complaints regarding this Privacy Policy or how we handle your personal data, our team is available to assist you at all times.
If you are not satisfied with our response to your complaint, you have the right to lodge a complaint with Malaysia's Personal Data Protection Commissioner or the relevant data protection authority in your jurisdiction.
Enjoy a safe, fair and entertaining online casino experience with mycuci1. We ensure every aspect of your privacy and data security is prioritised so you can focus on your game with complete confidence.