Terms and Conditions mycuci1 — Complete Platform Usage Guide

1Acceptance of Terms

Welcome to mycuci1, an online casino platform operating under the domain mycuci1.app. These Terms and Conditions ("Agreement") govern all aspects of platform use, services, games, and any interaction between you as a member and mycuci1 as the platform operator.

By clicking the "Register" button, accessing the platform, or using any services provided by mycuci1, you hereby confirm your full acceptance of all terms set out in this document. This acceptance is legally binding and takes effect immediately from the moment you begin using our platform.

2Eligibility & Registration

To register and use the mycuci1 platform, you must meet all of the following eligibility requirements without exception:

• Be at least 18 years of age at the time of registration.
• Have full legal capacity to enter into and comply with binding agreements.
• Not registering on behalf of another person or using a false identity.
• Not residing in a region or jurisdiction where online gambling is legally prohibited.
• Never previously banned or suspended from using the mycuci1 platform.
• Use this platform solely for personal entertainment purposes, and not in a professional or commercial capacity.

Each applicant is permitted to hold only one active account at a time. Multiple account registrations by the same individual — whether using different names, email addresses, phone numbers, IP addresses, or devices — are strictly prohibited and may result in the closure of all related accounts and forfeiture of accumulated balances.

During the registration process, you are required to provide truthful, accurate, and complete information. mycuci1 reserves the right to request proof of identity at any time to verify the information provided, including copies of your identification card, bank statement, or other supporting documents deemed necessary to fulfil our KYC (Know Your Customer) and AML (Anti-Money Laundering) requirements.

3Member Account

Each mycuci1 member account is exclusively for the personal use of the account owner. You are fully responsible for all activity that occurs within your account, including any financial transactions, wagering, and interactions with the platform.

• You are responsible for keeping your password and account login details confidential at all times.
• Do not share your login credentials with anyone, including family members or friends.
• You must notify the mycuci1 support team immediately if you suspect any unauthorised access to your account.
• mycuci1 will never request your password via email, live chat, phone, or any other communication channel.

Mycuci1 reserves the right to temporarily suspend or restrict an account for security review, fraud investigation, or regulatory compliance purposes without prior notice. During the suspension period, access to funds in the account will be blocked until the investigation is concluded.

4Deposits & Withdrawals

Mycuci1 supports a range of secure and approved payment methods for the convenience of members in Malaysia, including local bank transfers, digital wallets, and other approved alternative payment methods available from time to time.

Deposits: All deposits are processed instantly or within the timeframe specified for the chosen payment method. The minimum deposit amount is as stated on the platform's deposit page. mycuci1 does not charge any processing fees for standard deposits.

Withdrawals: Withdrawal requests will be processed within the stated timeframe based on your account level and chosen withdrawal method. Withdrawals may only be made to the same payment method and name used during deposit, subject to our AML policy.

• The first withdrawal requires completed identity verification (KYC).
• Withdrawals exceeding certain limits may require additional documentation.
• mycuci1 reserves the right to decline suspicious withdrawal requests while an investigation is conducted.
• Bonus funds that have not met the rollover requirements cannot be withdrawn.

5Bonuses & Promotions

Mycuci1 offers a variety of bonuses and promotions to both new and existing members from time to time. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

• Each bonus has a wagering (rollover) requirement that must be met before a withdrawal can be made.
• The welcome bonus is only available to new members making their first deposit.
• Each member is eligible to claim each type of bonus only once, unless otherwise stated.
• mycuci1 reserves the right to modify, suspend, or cancel any promotion at any time.
• If bonus abuse is detected, mycuci1 reserves the right to void the bonus and any associated wins.
• Bonuses cannot be transferred between accounts or directly converted to cash.

Members who register multiple accounts solely to claim bonuses repeatedly are considered to be committing bonus abuse. mycuci1 uses advanced detection systems to identify such behaviour, and any accounts involved will be closed immediately with all balances forfeited.

6Game Rules

All games offered on the mycuci1 platform — including slots, live casino, table games, and sports betting — have their own rules displayed within the game interface. Members are responsible for understanding the rules of each game before playing.

• The results of all games are final and cannot be disputed unless there is clear evidence of a technical failure.
• In the event of a technical failure during a game, affected bets will be voided and funds returned.
• The use of automation software, bots, or any tools that provide an unfair advantage is strictly prohibited.
• Collusion between players in multiplayer games is a serious violation and may result in account closure.
• mycuci1 reserves the right to void bets placed based on incorrect information or erroneous odds.

For sports betting, all wagers are subject to the specific rules of the relevant sport. Bets placed after the start of an event will be considered void unless live betting is available and activated for that event.

7Member Conduct

Mycuci1 is committed to maintaining a safe, fair, and enjoyable gaming environment for all members. As such, the following behaviour is strictly prohibited:

• Use of offensive language, threats, or harassment directed at other members or staff.
• Any attempt to hack, breach, or disrupt the mycuci1 platform systems.
• Spreading false or misleading information about the mycuci1 platform.
• Using the platform for criminal purposes or activities that violate the law.
• Colluding with other players to cheat or manipulate game outcomes.
• Exploiting platform vulnerabilities or bugs for personal gain without reporting them to mycuci1.

Violations of any of the above prohibitions may result in immediate action including temporary suspension, permanent account closure, forfeiture of balances, and reporting to the relevant authorities, depending on the severity of the violation.

8Privacy & Data Protection

Mycuci1 values the privacy of every member. Personal information collected during registration and platform use will be handled responsibly in accordance with our Privacy Policy, which can be found on the Privacy Policy.

• Your personal data will not be sold or shared with third parties for marketing purposes without your consent.
• Information collected is used solely for platform operations, legal compliance, and service improvement.
• All data is stored securely using 256-bit SSL encryption and industry-standard security measures.
• You have the right to request access, correction, or deletion of your personal data by contacting our support team.

9Liability Limits

The mycuci1 platform is provided "as is" and mycuci1 makes no guarantee that the service will always be available without interruption or entirely free from technical errors. However, we are committed to maintaining platform uptime at the highest achievable level.

• mycuci1 is not responsible for any losses arising from internet service disruptions or user device failures.
• mycuci1 is not liable for any indirect, consequential, or punitive losses arising from the use of the platform.
• In cases where mycuci1's liability is determined by a court, the maximum liability is capped at the amount deposited by the member within the 30 days preceding the claim.

10Account Termination

You may close your mycuci1 account at any time by contacting our customer support team. Prior to closure, all active bonus rollover requirements must be fulfilled, or the associated bonuses will be voided.

Mycuci1 reserves the right to terminate or suspend any member's account without prior notice under the following circumstances:

• Violation of any section of these Terms and Conditions.
• Confirmation that a member is under 18 years of age.
• Suspicion or confirmation of fraudulent activity, money laundering, or other criminal conduct.
• Requests from relevant legal authorities.
• Confirmed registration of multiple accounts or bonus abuse.

Following account closure for valid reasons, any remaining balance (after deducting any invalid bonuses or wins) will be returned to the member in accordance with established procedures within a reasonable timeframe.

11Responsible Gaming

Mycuci1 is fully committed to responsible gaming practices. We believe that gambling should remain purely a form of entertainment and not be treated as a primary source of income or a means to resolve financial difficulties.

• Members can set deposit limits, loss limits, and wagering limits through their account settings at any time.
• Temporary or permanent self-exclusion options are available for members who need them.
• A play-time reminder will appear automatically after an extended session.
• mycuci1 provides links to professional support resources for members who may be experiencing gambling-related issues.

For more information on the responsible gaming tools and resources available, please visit the Responsible Gaming page.

12Terms Amendment

Mycuci1 reserves the right to modify, add, or remove any part of these Terms and Conditions at any time at our absolute discretion. Any changes will take effect immediately upon publication on this page.

It is your responsibility as a member to review these Terms and Conditions periodically to stay informed of the latest version in effect. The "Updated" date shown at the top of this page indicates when these terms were last modified.

Continued use of the mycuci1 platform after any changes are published will be automatically considered as your acceptance of and agreement to the updated terms. If you do not agree with any changes, you have the right to close your account in accordance with the procedure outlined in Section 10.

These Terms and Conditions are governed and interpreted in accordance with applicable law. Any dispute arising in connection with these terms shall first be resolved through goodwill negotiation before any legal action is taken.